Obviously I have overlooked something, but what? It gives you a centralized place to store all your media content. Chad22, I just finished struggling with this issue. https://community.wd.com/c/home-cloud-storage. Couple of things to check. I have got as far as the page that has at the top: Home, Users, Shares, Apps, Cloud Access, Bakcups, Settings and then lists the size of Movies, Photos etc. This makes for quick access using Windows File Manager. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Ensure SMB1.0 is enabled. Plugging the hard drive directly into your Wi-Fi router at home, you can save all your digital content in the cloud storage. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My … This makes for quick access using Windows File Manager. Select and upload particular files and folders from your computer to keep them stored in the cloud and access them using multiple devices. I have lots of files in the public share of the WDMyCloud that I now cannot access. An older WD works fine. If Method 1 does not work for … Here are the threads: @Chad22 This is probably your problem, see if it helps. Obviously I have … All of these are good ideas - - - > I have had issues with this myself. It was when I tried to mount a share to drive letter that i received an error message pointing me to googling for the above link. Update the My Book Live firmware. It provides 15GB of storage space for free accounts, allowing you to backup files online and use the cloud to access them from anywhere. WD Sync for Mac. I have gotten accustomed to simply typing the drive “friendly name” in the File explorer address bar, or the drives IP address (they have static non-changing addresses). One problem I had is that somehow (over time) I found that the windows “work group” name was different on several devices. My Cloud for Android. My Cloud for iOS. Remember me. Change the Registry Setting. Microsoft disabled that option in recent Windows updates and in new Windows installs. Giving the drive a static IP address and mapping it certainly makes it more convenient. is it possible? It seems to work every time. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Generally, to access and manage files WD My Cloud in an easier way, you are suggested to map WD My Cloud NAS to a network drive on your computer so that you can access and use files in WD My Cloud quickly and easily. Not the description, but the name. Access your WD Cloud device plugged directly into your Wi-Fi router. There are also other problems associated with this issue. You'll need to do this from the device dashboard (web interface) under Settings. My Cloud Dropbox Sync Only Once. Step 3: Go to the Cloud to start the transfer Browse to files.mycloud.com and log in to see your drive and your USB attached drive. After enabling these options, you can access the WD My Cloud remotely. Upload and share content to the WD Cloud dashboard. Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. If your computer is running Windows 10 pro then this fix may help. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My Passport Wireless Pro. Although WD My Cloud Dropbox sync is very useful for users to always keep their files safe, it still has some flaws. @Brenda1 Look at the following information and you should find everything you need to use your My Cloud. I have been having trouble gaining access to my WD My CLoud via my computers file explorer. WD Access for Windows. You can also access your media files using My Cloud Desktop app (see “My Note: Cloud for Desktop App” on page 26). Most technical support questions can be … For local network access to a My Cloud the easiest method of access is to map Shares to the PC. My last attempt of solving this, (it’s been days now) was finally changing the Name Of The Computer. My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. First, check if you have the WD Sync software installed on your Mac system. This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. It seems to have something to do with the explorer. This article explains how to login using MyCloud.com when using My Cloud Home, My Cl... How to set up a My Cloud device using the Dashboard. WD My Cloud app allows you to view photos, watch videos, stream music and access documents from your WD personal cloud, cloud services and your My Passport Wireless. My Sonos app does not 'see' the folder (or anything on the device). Step 1. See images below, click on, tap or activate images to enlarge them. I had looked at these instructions, but still couldn’t work it out. https://support.wdc.com/knowledgebase/answer.aspx?ID=20736. Thank you very much. To access WD My Cloud remotely, you have to enable Dashboard Cloud Access. I have tried so many different workarounds and attempts to fix but nothing seems to work. Therefore I am unable to view the content of other folders, for which I gave myself permission through Admin. End results, my My Cloud is back. My Cloud Home device is a multi-user device and each user has an individual space that only he/she has access to on the device. I am on a PC, using Windows 10. As further troubleshooting steps, disable any security software on the … I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. I did, once, find a way to see them, but now can’t work it out again. ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. By clicking the Get started button, you consent to the WD license agreement and privacy policy. My Cloud is a personal cloud storage device developed by Western Digital Corporation that used to save personal files including photos, videos, music, and documents, etc. My Cloud Dropbox Sync only once is one of the problems. Method 2: Fix the issue using Registry Editor. Have placed a few mp3 files to the Music folder. I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. It is comprised of two parts: a hard drive and a cloud service. From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. This article explains how to perform a backup to a My Cloud, WD Sentinel or My Book ... What Is and How To Access a WD Product Dashboard. Securely access your photos, music and files from anywhere. 2. Type regedit in the search box and select the top result in the … peterlion July 11, 2020, 3:42pm #5. This answer explains how to map a WD network drive on a Windows 10 computer. How to access a My Cloud device through MyCloud.com. Why does WD make this so hard? I’m going to try my luck with technical support. Product Firmware Product * If your product is not listed above, please visit the product page. Update the My Cloud firmware. Google Drive also gives you access to free web-based applications to create documents, spreadsheets, presentations, and more. I have the same problem and have a new PC. You'll need to do this from the device dashboard (web interface) under Settings. Fix: Cannot Access WD My Cloud Account on Windows 10 Method 1: Add a Windows Credential for your WD My Cloud account. The guided instructions given below explains how to Sync WD My Cloud with Dropbox on a Mac system. Example: 192.168.1.x. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Sometimes security software can block access to the My Cloud. Welcome to My Cloud. Configure the network connection type so it is “Private” network and not a “Public” network. Open Windows Explorer or This PC from the Windows Start Menu. Currently I access my My Cloud media files with either the My Cloud app or my browser. Powered by Discourse, best viewed with JavaScript enabled, How to map a My Cloud or NAS device on Windows. WD Access for Windows. After enabling these options, you can access the WD My Cloud remotely. WD My Cloud GPL Source Code - Supports 04.xx.xx. To map a network drive in Windows, you can follow the steps: 1. WD My Cloud GPL Source Code - Supports 2.xx.xx. SMB 1.0/CIFS, etc. Bennor and another user gave me a series of recommendations that eventually worked. For some reason the file and folder don’t show up at all in the desktop app but they are there! See example images below. Keep your data synchronized across the My Cloud devices on your network, including the newly released WD Cloud Personal Cloud Storage device. Access your WD Cloud device plugged directly into your Wi-Fi router. Method 1: Transfer files from WD my cloud to external drive using the traditional copy and paste. The name change that forces you to restart your PC to take effect. Most technical support questions can … The WD MyCloud is a pretty single-purpose device. Let's set up your personal cloud and create a My Cloud account. Make sure both the My Cloud and new PC are using IP addresses in the same subnet range. NAS was directly connected to the network and no access permissions required to access the. Comment accéder à un appareil My Cloud par le biais de Web Files. My overall system has several Win10 machines and several MyCloud devices of various flavors. My Sonos app does not 'see' the folder (or anything on the device). Steps to enable Dashboard Cloud Access. Open Windows Explorer or This PC from the Windows … I can access it using the app, but I want to access from the network on my pc so my wife can move her file from anywhere . It just hooks up and off you go. Have placed a few mp3 files to the Music folder. Right now, I can see the WD My Cloud in my network devices and as a location attached to My PC, but when I double-click to open it, I cannot see any files. To do this, open Windows Explorer, click on "This PC" and then press the top of the tab "Computer" to "network drive". For awhile, I also had the problem of the MyCloud devices not reliably appearing in windows file explorer. Powered by Discourse, best viewed with JavaScript enabled, Cannot access my cloud data via file explorer, I cannot access My Cloud after formatting my computer, Cannot Access MyCloud In Win10 File Explorer, No Mapping Possible, Get My Cloud to show in Windows 10 File Explorer Network, How To Map a WD Network Drive on Windows 10, Compilation of Windows 10 Methods, Steps and Solutions. It is not a “cloud” product aimed at Millenials. Have just installed a 2Tb WD My Cloud. Cet article explique comment isntaller un disque My Cloud depuis Windows ou Mac OSX. Getting the entire system on one “work group” name seemed to make it more stable. Access files/folders on WD my cloud home on local computer. Each user wanting to use the device app needs to install the app independently. I have tried setting SMB 1.0/CIFS File Sharing Support but to no avail. How to access WD My Cloud in Windows easily? Similarly, you have to turn ON your router’s UPnP. Windows 10 pro seems to come with a group policy setting which (by default) does not let you access public shares which do not require authentication (without a password). It’s a disk with a network interface, and as with Direct Attached Storage, the MyCloud Network Attached Storage is pretty easy to connect to. The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it … Then I get the screen that I have shown. Similarly, you have to turn ON your router’s UPnP. \Computer Configuration\Administrative Templates\Network\Lanman Workstation, and look for a setting ‘Allow insecure guest logons’ and set that to ‘Enabled’. I have added three folders for my family & I to use individually. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. My Cloud for Android. However I can’t work out how to access my files. If that is your situation, run ‘gpedit.msc’ to launch group policy editor, then navigate to : Having trouble transferring large files? You'll need to do this from the device dashboard (web interface) under Settings. WD My Cloud; Like Quote Share Tweet Share Share 11 replies. … Get started. It seems that the first step is to log into the router: is that correct? This article map help resolve the issue of Windows 10 network share access.